Account Manager
CustomerHD BPO, Belize

Requirements

• 3+ years of leadership experience in call/contact center;
• Knowledge of operating various BPO industry software and tools;
• Capable of working in a fast-paced environment to regularly meet clients’ needs;

Other Duties and responsibilities:

• Building strong client relationships to maintain old business and acquire new customers
• Collaborating with various internal departments to ensure that they fulfill all customer requests
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience

Benefits

• Training amp; Development
• Insurance
• Bonus and Incentive opportunities

Job Rewards and Benefits