Account Manager
CustomerHD, Belize

Why CustomerHD BPO?

• Paid on time, EVERY TIME!
• Stipend for home internet and travel
• Car Services for First Week
• Paid Training

If you are not sold on CustomerHD just yet, keep reading..

• I like the positive energy of my team and the help our Team Lead is always willing to give."
• "The bosses are very, very welcoming and friendly. Most places, the higher up staff are very rude and stand-offish to the employees who do not have sophisticated roles. However at CustomerHD BPO, the bosses are very nice and friendly and treat all employees as humans - as it should be!"
• "I LOVE this job because this is the only place that accepted me as a junior college student. I am able to work around my school schedule. THANKS FOR THE OPPORTUNITY."
• "What I like about CustomerHD BPO is that it is a new experience in BPO - it's very good and less stressful than the others in the BPO industry. I am really enjoying the experience and thankful for the opportunity to work with this company.
  
  

Requirements

• 3+ years of leadership experience in call/contact center;
• Knowledge of operating various BPO industry software and tools;
• Capable of working in a fast-paced environment to regularly meet clients’ needs;

Other Duties and responsibilities:

• Building strong client relationships to maintain old business and acquire new customers
• Collaborating with various internal departments to ensure that they fulfill all customer requests
• Resolving complaints and keeping track of all processes that pertain to the client’s desires
• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience

Benefits

• Training amp; Development
• Insurance
• Bonus and Incentive opportunities

Job Rewards and Benefits